Commercial Real Estate Insurance - Customer Service Representative
Join Our Team as a Customer Service Representative in Commercial Lines Insurance!
Are you an experienced insurance professional with a passion for delivering top-notch service? Do you thrive in a fast-paced environment where attention to detail and customer satisfaction are paramount? If so, we want YOU to join our vibrant team!
About Us
We are a dynamic and growing commercial lines insurance agency, committed to providing our clients with exceptional service and innovative solutions. With a culture rooted in teamwork, positivity, and continuous improvement, we strive to be a leader in the insurance industry.
What You’ll Do
As a Customer Service Representative, you’ll play a pivotal role in ensuring our clients’ needs are met with professionalism and efficiency. Your daily responsibilities will include:
- Certificates of Insurance: Issuing and managing certificates with precision.
- Audits: Assisting clients with audits to ensure compliance and accuracy.
- Recommendations and Inspections: Providing valuable insights and coordinating inspections.
- Endorsements: Processing endorsements swiftly to keep policies up-to-date.
- Billing: Managing billing inquiries and resolving any issues promptly.
- Data Entry: Entering and maintaining client data in our agency management software with meticulous care.
What We’re Looking For
We are seeking a self-motivated individual with:
- Insurance Experience: A solid background in insurance, with commercial lines experience preferred.
- Applied Epic Expertise: Familiarity with Applied Epic software is a plus.
- Attention to Detail: You’re meticulous and organized, with a knack for accuracy.
- Problem-Solving Skills: You’re proactive, resourceful, and great at finding solutions.
- Customer Service Excellence: You have outstanding communication skills and a dedication to exceeding client expectations.
Perks of the Role
- Flexible Work Arrangements: Work remotely, in-office, or enjoy a hybrid setup—it’s your choice!
- Growth Opportunities: Advance your career in a supportive and growth-oriented environment.
- Collaborative Culture: Join a team that values teamwork, positivity, and having fun while working hard.
- Impactful Work: Make a real difference in the lives of our clients by protecting what matters most to them.
Ready to Join Us?
If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Send us your resume and a brief introduction sharing why you’re the perfect fit for this role. Let’s make great things happen together!
Join us in delivering exceptional insurance solutions—one client at a time.